Enhance The Customer Experience

For years, MiContact Center Business has been a reliable foundation for customer service. Mitel CX (MCX) takes that foundation further, delivering a modern, AI-powered approach that equips your teams to work smarter, faster, and more efficiently.

What you’ll gain by upgrading to Mitel CX:

Omnichannel in one place: Voice, chat, email, and social combined into a single, intuitive interface.
AI that boosts performance: Intelligent routing, real-time insights, and built-in agent assistance to optimize every interaction.
Access from anywhere: A 100% browser-based interface ensures secure, flexible connectivity.
Deployment your way: Cloud, on-premises, or hybrid—aligned to your IT strategy.

Enhance The Customer Experience

Speak to Mitel About Upgrading to Mitel CX